About a few years ago, Dateline did a story on air duct cleaning scams. The video went viral and more and more individuals were concern about companies who had previously done any air duct cleaning. Recently, I read a story about the same incident in Michigan. A homeowner had paid someone to do the job that was necessary to clean the air ducts and found that the ducts had cob webs, debris and dust. An HVAC professional from the Grand Rapids Community College, had confirmed that the job that was supposed to be done, was not properly cleaned. They contacted the company and no response from the owner.
Further research was done and the company had received an F rating from the Better Business Bureau for not resolving two of nine complaints. Ducts do not have to be cleaned monthly or regularly as recommended by the EPA, however, when ducts do need to be cleaned, companies should follow strict cleaning procedures. It is recommended to read reviews, to do your research and get recommendations from people you know. Below is a an example of a list of several tips we recommend to avoid being scammed from “air duct” cleaning companies:
- Make sure the company is a member in good standing of the National Air Duct Cleaners Association (NADCA).
- Verify that the company is certified by NADCA to perform HVAC system cleaning.
- Always check the license status at www.cslb.ca.gov or call 1-800-321-2752.
- Inquire whether the company is in good standing with your local Better Business Bureau.
- Get proof that the company is properly licensed and adequately insured
You may see the full list by visiting our FAQ Page. If you need assistance in indoor air quality services, like air duct cleaning, AirTek technicians are certified by the National Air Duct Cleaning Association and have over 25 years of experience in making homes safer, cleaner and better for your breathing.